Frequently Asked Questions (FAQs)

General Questions

Q: What types of products do you offer? A: We offer a range of products including social media marketing courses, digital products like e-books , original photography and original artwork.

Q: How can I contact customer support? A: You can reach our customer support team through our contact form on the website.

Social Media Marketing Course

Q: What will I learn in the social media marketing course? A: Our course covers a wide range of topics including creating engaging content, growing your follower base and leveraging social media tools.

Q: How is the course delivered? A: The course is delivered online through a series of downloadable resources, work sheets and modules.

Q: Is there a certification upon completion? A: No, this is not an accredited course through an academic process, but rather a collection of real world industry knowledge and proven strategies used in the ever changing and fast paced world of social media.

Q: Are there any prerequisites for the course? A: No, the course is designed for beginners as well as those looking to enhance their existing social media skills.

Digital Products

Q: How do I download the digital products? A: Once your purchase is confirmed, you will receive an email with a download link to access your digital products.

Q: Can I get a refund on digital products? A: All sales of digital products are final. We do not offer refunds once the product has been downloaded. Please refer to our No Refunds Policy for more details.

Q: What formats are the digital products available in? A: Our digital products are available in various formats such as PDF, MP3, MP4, and more, depending on the type of product.

Art

Q: Are the artworks original? A: Yes, all the artworks sold on our website are original pieces created by talented artists.

Q: Can I commission a custom piece of art? A: Yes, we offer custom artwork services. Please contact us with your requirements, and we will work with you to create a unique piece.

Q: How are the artworks shipped? A: Artworks are carefully packaged and shipped via reputable courier services. You will receive a tracking number once your order is shipped.

Q: Can I return or exchange an artwork? A: All sales of custom artwork are final. However, if there is an issue with the artwork received, please contact us within 7 days, and we will address it on a case-by-case basis.

Payment and Shipping

Q: What payment methods do you accept? A: We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options.

Q: How long does it take to process my order? A: Digital products are available for immediate download upon payment confirmation. Physical items like artwork are processed and shipped within 10-15 business days depending on the project. For larger projects a longer time frame will be discussed prior to purchase.

Q: Do you offer international shipping? A: Yes, we ship internationally. Shipping times and costs vary depending on the destination.

If you have any other questions, please feel free to contact us. We're here to help!

Welcome to La Feet C’est Chic. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

1.1 Acceptance of Terms
By using our website, you agree to these terms and conditions. If you do not agree, please do not use our website.

1.2 Changes to Terms
We reserve the right to change these terms at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms.

2. Products and Services

2.1 Digital Products
All sales of digital products, including e-books, software, and downloadable content, are final. Once purchased, you will receive a download link via email. Please review product descriptions carefully before purchasing.

2.2 Social Media Course
Our social media course is delivered online and includes downloadable resources and editable templates. Access to the course is granted upon payment and is non-transferable. No refunds are provided for the course.

2.3 Bespoke Art
All sales of bespoke (custom) artwork are final. We work closely with clients to ensure satisfaction. However, due to the personalised nature of custom artwork, refunds are not available once work has commenced.

3. Payments

3.1 Payment Methods
We accept various payment methods, including credit/debit cards and PayPal. Payment must be made in full before any product or service is delivered.

3.2 Pricing
All prices are listed in Australian Dollars and are subject to change without notice.

4. Intellectual Property

4.1 Ownership
All content on this website, including digital products, course materials, and artwork, is the property of La Feet C’est Chic or our content suppliers and is protected by copyright and other intellectual property laws.

4.2 Usage Rights
Purchasing our products grants you a non-exclusive, non-transferable right to use the product for personal or commercial use, but you may not resell, redistribute, or claim the original content as your own.

5. Limitation of Liability

5.1 Disclaimer
Our products and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our products will meet your requirements or that their operation will be uninterrupted or error-free.

5.2 Limitation
In no event shall La Feet C’est Chic be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms will be resolved in the courts of Australia.

7. Contact Information

If you have any questions about these terms and conditions, please contact us.

At La Feet C’est Chic, we strive to provide high-quality products and services to our customers. Due to the nature of our offerings, we have established a no refunds policy for the following categories:

1. Digital Products

All sales of digital products, including but not limited to e-books, software, online courses, and downloadable content, are final. Once a purchase is completed, no refunds will be issued. We encourage customers to review product descriptions and samples (if available) before making a purchase.

2. Intimate Products

For hygiene and safety reasons, all sales of intimate products, including but not limited to underwear, lingerie, and personal care items, are final. We do not accept returns or provide refunds for these items. Please ensure you select the correct size and product before completing your purchase.

3. Custom Artwork

All sales of custom artwork, including but not limited to commissioned paintings, drawings, and personalized designs, are final. We work closely with our clients during the creation process to ensure satisfaction. However, due to the personalized nature of custom artwork, refunds are not available once the order is placed and work has commenced.

Exceptions

In rare cases where a product is found to be defective or not as described, please contact our customer service team within 7 days of receipt. We will assess the issue on a case-by-case basis and may offer a replacement or store credit at our discretion.

Contact Us

If you have any questions or concerns about our no refunds policy, please contact our customer service team